JOB DESCRIPTION

Sales Support (Zaandam)


Exter Company Profile

Exter is a leading global supplier of specialty savoury taste ingredients to major global food manufacturers. Our ingredients are known for over 90 years for quality, cost effectiveness and innovation, providing customers with a broad array of customized solutions to enhance consumer differentiation. The company has experienced tremendous growth since their divesture and MBO (Management Buy Out) several years ago from a leading publically traded, best in class, value added ingredient supplier. The business is niche oriented and is well positioned for strategic growth, building on its existing customer base and demand for their products and services. Exter has a worldwide network of distributors and dedicated sales forces to support their long-term growth objectives.

We are famous throughout the world for the traditional method we use to prepare savoury taste ingredients: slow reduction and then roasting in the oven. Slow cooking, where we take the time to let the ingredients do their job. Home cooking but on a professional scale, serving the food industry. Enjoying the genuine taste of traditional cuisines. That is what Exter represents: pure flavours from authentic cuisines, using ingredients that come straight from the land and the farm. Fuss free. Prepared with passion and love - just like grandma used to, but now on an industrial scale.

We are focussed on our customers from our regional sales offices. Those sales offices are located amongst others in Zaandam, the Netherlands; Bangkok, Thailand; Shanghai, China; Manilla, the Philippines; Jakarta, Indonesia and Montreal, Canada. We are also opening a sales office in Africa in 2025. These sales offices are closely linked to our regional Product Development Centres and our production locations in Zaandam and in Bangkok.

Your Challenge

In the role of Sales Support, you are responsible for the support of the international sales managers and customers to ensure that the sales results are met. You work from the head office of Exter in The Netherlands, Zaandam. You will report to the line manager of Sales Support and will support the sales managers who are responsible for the sales in Europe, Africa and the Americas. In addition, you are also in close contact with the Sales Support team in Bangkok.

The main duties and responsibilities of the position are:
  • • Responding to general questions and requests of customers and sales managers (e.g. product information, conditions of sales, production planning).
  • • Data administration in SAP (ERP system) and Salesforce (CRM system).
  • • Active commercial approach to customers with propositions.
  • • Proactively identify issues and opportunities.
  • • Participating in cross functional meetings.
  • • Analysing sales data and create reports.

Your profile

  • • Bachelor’s degree or equivalent experience.
  • • Strong communicational skills.
  • • Detail-oriented, analytical, organisational, and problem-solving skills.
  • • Excellent skills in Microsoft Office Excel, Word, and PowerPoint.
  • • Ability to multi-task.
  • • You can focus on deadlines without compromising the process.
  • • Ability to collaborate with other departments.
  • • Experience with CRM and ERP applications.
  • • Ability to work under pressure.
  • • Fluent in English and Dutch is required.
  • • Speaking German would be an advantage.

What we offer

  • • Working in a dynamic and innovative international environment.
  • • Space for professional development and training.
  • • A competitive salary appropriate to your experience.
  • • 30 vacation days.
  • • A bonus scheme.
  • • Your own contribution to the pension scheme is only 5%.
  • • Travel allowance of € 0,23 per kilometre, or full reimbursement of public transports travel costs.
  • • Bicycle plan.
  • • Regular fun staff events.

Interested?

Please send your CV to jobs@exter.com
If you have any questions, call Robbert Rosenkamp, Sales Manager on +31 (0) 75 670 00 41

 
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